Ken Kassner (photo)

🗽FROM THE DESK OF KEN KASSNER, American Patriot & Freedom Activist [ www.CityRooster.com ] 🗽 BEING HANDICAPPED IN A BLUE STATE -- My Protest E-Letter to New Jersey Transit Authority 🤬 "USE OF ACCESS LINK" 🤔 TO: KRIS TUCKER, DIRECTOR, CUSTOMER EXPERIENCE – ACCESS LINK – NJ TRANSIT Dear Kris Tucker: I would like to bring to you attention that I have been a certified Access Link rider for twenty years. In all that time to this day I have never had the opportunity to use Access Link, being that I have been shadow banned the whole time. The only times that I have ever seen the inside of Access Link vehicles were when traveling as a PCA for clients back in the 90s. I was originally turned down the first three times I applied. The fourth time, I was accepted and given a non-working access code. All four times that I had applied I had provided the complete and proper documentation. I have been giving several different access codes since the and I was told none of them were valid. Ronnie Seriani (not sure of her last name spelling) was the director at the time and told me that I would be put in the system to (in her words) “save me the trouble of applying again”. About 10 years ago or so, I had received a letter in my print size telling me that I was suspended from the service for violations I was never aware of. It would be impossible for me to have done anything wrong being that I have never used the service. Just the same, I had been told by your live agents that I was suspended indefinitely. They would tell me that the phone number give them on file goes to someone else. I know that this is wrong because I have lived in the same location for all this time, had the same phone number and the same email address. I would think it’s only fair to inform you my intention for using Access Link was to supplement my limited use of mass transit in New Jersey. Buses will not stop for me unless someone else (such as another rider) is there to flag them down. NJ Transit schedules and other info (whether printed or online) are all in small print and I cannot use apps from my cellphone. While I love train travel, it can be time-consuming if I have to travel more than 30 mile or change trains. In past, I have walked along sides of roads with no sidewalks, which can be considerably dangerous for a legally blind man. I have spent my share of time waiting in cold weather for trains and buses, which can be unhealthy for an chronic asthmatic. But now I am older and cannot do a lot of the crazy things I used to do anymore. Your ACCESS LINK NEW VIRTUAL ASSISTANT email, and other Access Link emails were unpleasant reminders of my situation. Even through all the lost time, I still have hope that perhaps I could still utilized Access Link service, although I am not holding my breath about it. Still it is a big disappointment that a physically disabled person whom has been living in NJ for even longer then Access Link existence can’t afire it. I certainly hope this is made aware of to the proper people. I am open for communication on this. Sincerely yours, Ken Kassner ***I am legally blind. Therefore, it is essential to compose your email to me in large print of at minimum 22 point font size to enable me to read your message and respond to it properly.*** ======================================================== From: Tucker, Kris M. (CCAFKMT) KTucker@njtransit.com Sent: Thursday, March 09, 2023 07:38 AM To: Ken Kassner kenrail@live.com Subject: RE: ACCESS LINK NEW VIRTUAL ASSISTANT Hello Access Link Customers. You can now use Replicant, our artificial intelligence software, to check the status of or cancel your rides. The software has a virtual assistant, who responds to voice commands. When you call 973-491-4224 to cancel or check the status of your ride, you will need your Access Link customer ID number and your four digit pin (which is typically the last four digits of your phone number) to receive help from the virtual assistant. By selecting option # 3, the virtual assistant will help you cancel your ride. By selecting option # 4, the virtual assistant will help you to check on your ride status. If you need assistance, our live agents are still available. ======================================================= From: Ken Kassner kenrail@live.com Sent: Wednesday, March 8, 2023 9:25 PM To: Tucker, Kris M. (CCAFKMT) KTucker@njtransit.com Subject: RE: ACCESS LINK NEW VIRTUAL ASSISTANT CAUTION: This e-mail originated from outside of NJ TRANSIT. Do not click links or open attachments unless you recognize the sender and know the content is safe. Please resend your email in large print of 22 point font so that I can read it. Thank you. Ken Kassner ***I am legally blind. Therefore, it is essential to compose your email to me in large print of at minimum 22 point font size to enable me to read your message and respond to it properly.*** ======================================================= From: Tucker, Kris M. (CCAFKMT) KTucker@njtransit.com Sent: Wednesday, March 08, 2023 10:56 AM Subject: ACCESS LINK NEW VIRTUAL ASSISTANT Hello Access Link Customers. You can now use Replicant, our artificial intelligence software, to check the status of or cancel your rides. The software has a virtual assistant, who responds to voice commands. When you call 973-491-4224 to cancel or check the status of your ride, you will need your Access Link customer ID number and your four digit pin (which is typically the last four digits of your phone number) to receive help from the virtual assistant. By selecting option # 3, the virtual assistant will help you cancel your ride. By selecting option # 4, the virtual assistant will help you to check on your ride status. If you need assistance, our live agents are still available. Kris Tucker DIRECTOR, CUSTOMER EXPERIENCE – ACCESS LINK ENGAGE.INFORM.IMPROVE ======================================================= For more content, go to his homepage for his complete archives below: https://www.CityRooster.com Also available @ F/B: https://www.facebook.com/ken.kassner.75 GETTR: https://gettr.com/user/cityrooster Gab: https://gab.com/cityrooster FrankSocial: https://franksocial.com/profile/198251 TruthSocial: https://truthsocial.com/@cityrooster Rumble: https://rumble.com/user/cityrooster47 Bitchute: https://www.bitchute.com/profile/SjwYQrYs8Ryr/ #Liberals #liberalismisamentalillness #liberallogic #liberalism #liberalismistherealpandemic #liberal #democrats #democratsdestroyamerica #DemocratsDeliver #democratsdestroyingamerica #BlueStates #BlueState #DemocratsHateAmerica #liberalismisamentalillness #liberalismisacancer #liberal #democrat #BigGovernment #NewJersey #newjerseylife #njtransit #njtravel #nj